BCE owned Bell Corp. confirmed on Tuesday that up to 100,000 customers were hacked and that hackers had accessed nearly 1.9 million Bell customer email addresses and eight months after 1,700 names and phone numbers. BCE spokesman Mark Langton said: “We apologize to our customers and are contacting all affected people.” There was an active RCMP investigation and Bell had informed the appropriate government agency, including the Office of the Privacy Commissioner. ”
Mr Renton said that in this case, the hacker visited the name and email address, “in some cases, the phone number, username, and / or account number.” He added, “There is no sign that any credit card or other bank information is being accessed.”
Several customers reported on Tuesday that they received an email from John Watson, executive vice president of customer experience at Bell, informing them that some of their customer information was illegally accessed.
Mr. Watson apologizes for the violation and advises affected users: “Change password and security frequently, and regularly check all of your service and financial accounts for any suspicious activity.”
Even non-financial information, such as usernames, can be used by hackers to attempt to break into other accounts owned by the same person, which can provide a list of potential targets for social engineering scams known as phishing, where hackers try to persuade people to click Malicious links or attachments.
Langton said Bell is the largest communications company in Canada with almost 22 million wireless, television, Internet and home phone customers working closely with the police and other government agencies to tackle cybercrime.
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